This privacy notice explains how the council uses the information you give us and how it ensures that it is appropriately protected.
We endeavour to safeguard the privacy of our residents, service users and website visitors. This statement explains what you can expect in regards to how we collect and use your information.
Why we collect personal information
As a local authority we collect and process a considerable amount of information that is required in order for us to undertake our functions as a local authority. Any personal information we hold is processed in accordance with the requirements of the Data Protection Act 1998 (the Act or DPA) and 2018 GDPR regulations.
The council’s privacy statement applies to all personal data collected for or on behalf of the council whether by letter, email, face to face, telephone or online.
Lawful basis of processing
The lawful basis of processing personal information includes:
For further information, please refer to article 5 of GDPR on the ICO website.
What we use personal information for
We use information in a number of different ways:
We are keen to ensure that we are providing our citizens, employees and partners with services that they need. Therefore, we may contact you for the purpose of making you aware of services or support which we think may be of interest to you.
From time to time we may also seek your feedback on how we are performing or seek your views on services which you have been using.
Who do we share information with
Information the council collects for this learning portal will be used for the administration and booking of learning development courses. Your personal details will not be used by third parties.
View the council's Information Charter.
As a local authority we are constantly looking at ways of improving how we provide services to our residents and service users, as we are required to do by law. The information you provide us with in your day-to-day dealings helps us to create an understanding about who our customers are and how they use our services. By bringing together and analysing customer information that the council holds (creating insight) it will allow us to deliver high quality services where they are most needed.
We routinely check information provided by you or information supplied by an external organisation about you against other information held by the council. The council may also obtain information from certain external organisations or provide information to them in order to:
The Audit Commission also requires local authorities to participate in data matching exercises which assist in the prevention and/or detection of fraud. Data matching by the Audit Commission is subject to a Code of Practice and further information can be located on the Audit Commission website.
Access to Information
Under the Data Protection Act 1998 and 2018 GDPR regulations, you can have the right to make a formal request for personal information the council hold about you. This is known as a Subject Access Request. For more information visit our data protection page at Barnet.gov.uk.
Visitors to our websites
When someone visits our website we collect routine internet log information, which allows us to see visitor behaviour patterns. We do this to determine which pages are being viewed as this assists us in improving our website.
Internet log information is collected in a way which doesn’t allow us to identify you and we do not make any attempts to find out the identities of individuals visiting our site.
Right to object
If you no longer wish for your data to be processed and would like to withdraw consent, please let us know at firstname.lastname@example.org . If your wishes cannot be followed, you will be told the reasons (including the legal basis) for that decision.
Right to rectification
If you believe your personal details are incorrect you are able to edit this from 'My Profile and Bookings'. Additionally, please contact one of the system admins if there is anything else you need to update, this request can be written or verbal.
If you have any questions
Data Controller: London Borough of Barnet
The London Borough of Barnet is required to appoint a Data Protection Officer (DPO), who is responsible for monitoring our compliance with data protection legislation and advising on our data protection obligations.
If you have any questions or worries about how the council collects or uses your personal information you can contact the Data Protection Officer:
For independent advice about data protection and privacy, you can contact the Information Commissioner’s Office (ICO). The ICO oversees how organisations comply with data protection legislation in the UK.
Information Commissioner's Office
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.
Alternatively, visit ico.org.uk or email: email@example.com.
How cookies are used by Barnet Learning Portal
When we provide services, we want to make them easy, useful and reliable.
Where services are delivered on the internet, this sometimes involves placing small amounts of information on your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
This information is used to improve services. For example:
You can manage these small files yourself and learn more about them on the Direct Gov website: internet browser cookies - what they are and how to manage them.
If you do not want to accept cookies, your browser can be set to automatically reject cookies or to inform you every time a website asks to store a cookie.
Through the browser you can also delete previously stored cookies. Our site will not function satisfactory without the acceptance of cookies.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
|ASPSESSIONID||We use this cookie so that once you have logged on with username and password you won’t have to do it for every page you request from our site.||When you close your browser.|
|textl||This cookie is only set by our Content Management System when you choose an accessibility option. This cookie is used to remember "text size" choices chosen by the user. It collects information in an anonymous form.||24 hours|
|textd||This cookie is only set by our Content Management System when you choose an accessibility option. This cookie is used to remember "text only view" choices chosen by the user. It collects information in an anonymous form.||24 hours|
|highc||This cookie is only set by our Content Management System when you choose an accessibility option. This cookie is used to remember "high contrast" choices chosen by the user. It collects information in an anonymous form.||24 hours|
If you are worried about your privacy online we recommend that you use the Firefox browser with the 'Do not track settings' enabled.
Find out more at dnt.mozilla.org