Privacy Policy

Privacy Statement

This privacy notice explains how the council uses the information you give us and how it ensures that it is appropriately protected. 

An explanation of how we use cookies on this website can be found further down this page.

We endeavour to safeguard the privacy of our residents, service users and website visitors. This statement explains what you can expect in regards to how we collect and use your information.

Why we collect personal information

As a local authority we collect and process a considerable amount of information that is required in order for us to undertake our functions as a local authority. Any personal information we hold is processed in accordance with the requirements of the Data Protection Act 1998 (the Act or DPA) and 2018 GDPR regulations. 

The council’s privacy statement applies to all personal data collected for or on behalf of the council whether by letter, email, face to face, telephone or online.

Lawful basis of processing

The lawful basis of processing personal information includes:

• Public tasks
• Legitimate interests
• Consent (e.g. marketing preferences)

For further information, please refer to article 5 of GDPR on the ICO website.

What we use personal information for

We use information in a number of different ways:

• For the purpose for which you provided the information e.g. to register to the site.
• To allow the council to communicate and provide services appropriate to your needs.
• For insight purposes which allows us to analyse patterns and trends of service usage. We use this insight for service and financial planning to help us create policy and inform decision making.
• To ensure that the council meets its duties, including obligations imposed under the Equality and Health and Safety Acts.
• Where necessary for law enforcement functions.
• Where the processing is necessary to comply with legal obligations eg the prevention and/or detection of crime.
• Where otherwise permitted under the Data Protection Act 1998 and GDPR 2018. For further information refer to the Information Commissioner’s website.

We are keen to ensure that we are providing our citizens, employees and partners with services that they need. Therefore, we may contact you for the purpose of making you aware of services or support which we think may be of interest to you.

From time to time we may also seek your feedback on how we are performing or seek your views on services which you have been using.

Who do we share information with

Information the council collects for this learning portal will be used for the administration and booking of learning development courses. Your personal details will not be used by third parties.

View the council's Information Charter.

Insight

As a local authority we are constantly looking at ways of improving how we provide services to our residents and service users, as we are required to do by law. The information you provide us with in your day-to-day dealings helps us to create an understanding about who our customers are and how they use our services. By bringing together and analysing customer information that the council holds (creating insight) it will allow us to deliver high quality services where they are most needed.

Data Matching

We routinely check information provided by you or information supplied by an external organisation about you against other information held by the council. The council may also obtain information from certain external organisations or provide information to them in order to:

• verify the accuracy of the information we hold
• prevent or detect crime
• protect public funds from fraud
• comply with the council's legal obligations
• assist with research and statistical purposes

The Audit Commission also requires local authorities to participate in data matching exercises which assist in the prevention and/or detection of fraud. Data matching by the Audit Commission is subject to a Code of Practice and further information can be located on the Audit Commission website.

Access to Information

Under the Data Protection Act 1998 and 2018 GDPR regulations, you can have the right to make a formal request for personal information the council hold about you. This is known as a Subject Access Request. For more information visit our data protection page at Barnet.gov.uk.

Visitors to our websites

When someone visits our website we collect routine internet log information, which allows us to see visitor behaviour patterns. We do this to determine which pages are being viewed as this assists us in improving our website.

Internet log information is collected in a way which doesn’t allow us to identify you and we do not make any attempts to find out the identities of individuals visiting our site.

Right to object 

If you no longer wish for your data to be processed and would like to withdraw consent, please let us know at childrens.workforce@barnet.gov.uk . If your wishes cannot be followed, you will be told the reasons (including the legal basis) for that decision. 

Right to rectification

If you believe your personal details are incorrect you are able to edit this from 'My Profile and Bookings'. Additionally, please contact one of the system admins if there is anything else you need to update, this request can be written or verbal. 

If you have any questions

Data Controller: London Borough of Barnet

The London Borough of Barnet is required to appoint a Data Protection Officer (DPO), who is responsible for monitoring our compliance with data protection legislation and advising on our data protection obligations.

If you have any questions or worries about how the council collects or uses your personal information you can contact the Data Protection Officer:

data.protection@barnet.gov.uk

For independent advice about data protection and privacy, you can contact the Information Commissioner’s Office (ICO). The ICO oversees how organisations comply with data protection legislation in the UK.

Information Commissioner's Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.

Alternatively, visit ico.org.uk or email: casework@ico.org.uk.